FAQ

Standard orders ship within 1-3 business days. Delivery takes 3-5 business days after shipping. Custom print orders may take an additional 1-2 business days for production.

Orders of $75 or more ship free. Orders under $75 have a flat $7.99 shipping fee.

Right now we ship within the United States only, via USPS and UPS.

Yes. When your order ships we email the tracking number, and it also shows on the Track Order page. Enter your order reference and the email you ordered with.

Payment is never taken on our own pages. Depending on your order, you either pay on a secure provider page or we confirm your items first and send a secure payment link. Either way, your payment details never touch our servers, and nothing is charged until you complete that step.

We offer 30-day returns on unworn apparel with the tags attached, and free size exchanges. Custom prints are made to order and cannot be returned unless there is a quality defect, in which case we will make it right.

Contact us within 2 hours of placing your order and we'll do our best to make changes. Once production starts, changes aren't possible.

Every item is inspected before it ships. If something arrives damaged or defective, contact us within 48 hours with photos and we'll replace it at no charge.

Order a standard run straight from the shop, or send a brief with your artwork or a rough idea. Either way we reply within one business day and check every file before production starts. If something will not print clean, we tell you and fix it first. Nothing goes to press until you approve the proof.

PDF, PNG, JPG, SVG, AI or EPS, up to 5 files and 25 MB per brief. No file yet? Send a rough idea and we will help shape it.

Delicate Fit pieces are made from soft, breathable performance knit, pre-shrunk and built to move. Custom apparel is printed on premium cotton and cotton-blend garments, and our paper stock is heavy professional grade.

Machine wash cold, hang to dry, and avoid bleach. If you need to iron, turn the garment inside out. These steps keep your prints looking fresh for years.