THE DETAILS
Shipping & returns
How orders are made and shipped, how returns work, and what to do if something arrives wrong.
Production
How long an order takes before it ships. Times are in business days.
- STANDARD ORDERS
- 1-3 business days before shipping
- CUSTOM PRINTS
- May take an additional 1-2 business days for production
- PROOFS
- Nothing goes to press until you approve the proof.
Custom prints cover apparel printing and the print shop: business cards, flyers and stickers. Start a custom order.
Shipping
We ship all orders within the United States via USPS and UPS.
- STANDARD SHIPPING
- 3-5 business days, $7.99 flat rate
- FREE SHIPPING
- On orders of $75 or more
- TRACKING
- We email the tracking number when your order ships, and it also shows on Track Order.
Check an order anytime with its reference and your email at delicateprints.com/track.
Returns & exchanges
We want you to love your order. If something isn't right, we'll make it right.
- 30-DAY RETURNS
- Unworn apparel with the tags attached can be returned within 30 days
- EXCHANGES
- Need a different size? We'll exchange it for free.
- CUSTOM PRINTS
- Made to order, so it can't be returned unless there's a quality defect.
HOW TO RETURN
Contact us with your order reference
We'll send you a prepaid return label within 24 hours
Ship the item back in its original packaging
Refund processed within 3-5 business days of receiving the return
Cancellations & changes
Contact us within 2 hours of placing your order and we'll do our best to make changes. Once production starts, changes aren't possible.
Write to us about an order →Damaged or defective items
Every item is inspected before it ships. If something arrives damaged or defective, contact us within 48 hours with photos and we'll replace it at no charge.
Report a problem →Something else on your mind? Read the FAQ or write to us.